SHIPPING
Shipping – Dukes Galore
We know how important it is to get your new favorite pieces ASAP! Here’s everything you need to know about shipping with Dukes Galore:
1. How long will it take for my order to ship?
Orders are typically processed within [insert time frame, e.g. 3–5 business days]. Shipping time depends on the carrier and your location. You’ll receive an email with tracking info once your package is on its way.
2. What shipping carriers do you use?
We use trusted third-party carriers like [insert carrier(s), e.g., USPS, FedEx, UPS] to ship your orders. Shipping times and costs will depend on your location and the service you choose at checkout.
3. Can I change my shipping address after placing an order?
Once an order is processed, we cannot change the shipping address. Please double-check your details before confirming your purchase to avoid any delivery issues.
4. What happens if my package is lost or damaged during shipping?
Once your package leaves our hands and is in the care of the shipping carrier, it is their responsibility. If your package is lost or damaged, please contact the carrier directly with your tracking number. If you need help tracking it, we can assist.
5. Do you offer expedited or international shipping?
Currently, we offer [list shipping options, e.g., standard domestic shipping]. We do not offer international shipping at this time but are looking to expand in the future. Stay tuned!
6. How much does shipping cost?
Shipping costs are calculated based on the size, weight, and delivery address of your order. You'll see the exact cost at checkout before completing your purchase.
7. Can I track my order?
Yes! Once your order has shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.
8. Do you offer free shipping?
We currently do not offer free shipping, but we occasionally run promotions, so keep an eye on your inbox and our social media for updates!
If you have any other questions about shipping, feel free to reach out to us at rocha02miguel@yahoo.com. We're here to help!